User Experience Design & Research

Social Impact

 

Social Impact

I pivoted my career from nonprofit communications to interaction design, with the aim of leveraging technology to make greater social impact. I’m passionate about solving problems for and with mission-driven organizations.

 
 

Prospect

Prospect equips volunteer organizations with the digital systems necessary to help resettled refugees find jobs and restore their independence. Giving volunteers one place to store jobseekers’ information and keep track of employment opportunities, allows them to focus on building meaningful bonds with refugees and connect them with the jobs they want and can excel at.

For my master’s thesis, I created Prospect working with a group of volunteers actively helping refugees in the New York Metro Area find jobs.

 

Health BuckS (Service Design Analysis)

New Yorkers who use their SNAP benefits at farmers markets can increase their purchasing power by 40% through an incentive program called Health Bucks; for every five dollars spent, users received two additional dollars. But most New Yorkers are unaware farmers markets accept SNAP payments, let alone offer a considerable incentive for using their benefits there. My team and I sought to find out how to improve sales at farmers markets among SNAP users, which would not only increase access to healthy and affordable produce for low-income New Yorkers, but also benefit the regional agriculture economy.

 

Project KeyHue

Project keyHue was awarded first place by Microsoft Design & the Interaction Design Association at the 2018 Student Design Challenge in Lyon, France. Project keyHue teaches students with dyscalculia how to read and play music, using projection mapping to display colors on a piano keyboard, and corresponding colors on digital sheet music. These visual guides, and especially their rhythm and repetition, will teach a student to play the correct keys for the right duration. The system manages the student’s pace through each song, and gradually transitions them to eventually read and play music without color guidance. At that point, the digital sheet music will look exactly like its paper version.